Terms & Refunds
Roots N Remedies LLC
About This Page
This page covers basic terms of use for this website, and general information about how subscriptions, purchases, and refunds work across our products. Individual products (such as ProCierge) may have their own more detailed Terms of Service as they launch specific paid features.
Subscriptions
[To be finalized once subscription pricing is set — per the intro-offer plan: free trial period for new members, standard subscription pricing afterward, auto-renewal disclosures per App Store / Google Play requirements.]
Refunds
- Purchases made through the Apple App Store or Google Play are subject to those platforms' own refund policies and processes — refund requests for app purchases should generally go through Apple or Google directly.
- For any purchases handled directly by us (outside the app stores), contact us at [contact email] and we'll work with you on a resolution.
- [To be finalized: specific refund window/conditions once payment features are live.]
Cancellations
Subscriptions can be canceled at any time through the app store you subscribed through (Apple App Store or Google Play account settings). Canceling stops future renewals; it does not automatically refund the current billing period.
Changes to These Terms
We may update these terms as our products and pricing evolve. The "Last Updated" date above will reflect the most recent revision.